Frequently Asked Questions
Everything you need to know about our luxury fragrances
Are your fragrances 100% authentic?
Absolutely. At Exclusive Scents, we pride ourselves on sourcing only original perfumes directly from authorized distributors and the fragrance houses themselves.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on customs processing in your country.
Can I return a perfume if I don't like the scent?
To ensure hygiene and product integrity, we only accept returns on unopened and sealed bottles within 30 days of purchase. We recommend purchasing a sample size before committing to a full bottle.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I store my perfume to ensure it lasts?
To preserve the scent profile, store your bottles in a cool, dark place away from direct sunlight and extreme temperature fluctuations, such as in a bedroom drawer rather than a bathroom.
Do you offer gift wrapping services?
Yes, we offer premium gift wrapping and personalized notes at checkout to make your fragrance gift even more special.